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Guide to placing your custom letter donuts order in Toronto, Ontario

Need help placing your order at Letterbox Doughnuts? We’ve got you covered with a step-by-step guide on choosing the perfect donut message for your friends and family.

Step 1: Order Date

Letterbox Doughnuts offers delivery across the Greater Toronto Area between 12-6 pm and pick-up every day between 1-2 pm. We’re located at 335 Queen St. West, Toronto, ON M5V 2A1, inside the Beverley Hotel on the main floor. Please ask for Letterbox Doughnuts upon your arrival.


When placing your order, if the date is greyed out, we are unfortunately sold out. Choose another date or join the waitlist to be notified if any spots open up. On holidays and special occasions, we often sell out weeks in advance. Your best bet at securing your date is to plan in advance!


Step 2: Enter your details

We’ll need your name, phone number and email to send you an invoice. If you’re ordering the doughnuts for someone else, we’ll need their details too. Be sure to write a short message which we’ll include with your order on a handwritten card, and precise details of where they will be delivered (buzz codes, unit numbers and delivery instructions are helpful).


Step 3: Time to customize

This is the fun part! Customize your message. What can your doughnuts say? Absolutely anything (within reason). You can choose a standard message, an inside joke or something totally outside of the box. Get creative with it! Don’t forget to double-check your spelling.


You can also add a special character. Perhaps you want Stars Wars-themed donuts with Yoda cutouts or a music-themed box with guitars and music notes. When we receive new requests for themes, we’ll order the appropriate cutters (as long as we have enough notice).


Pro tip: If you’re unsure what to do, find inspiration on our Instagram page or head to Pinterest. Often, if you can think of your theme, there will be custom cookies to inspire you. Photos and guidance are always welcome in our inbox.


When thinking about your glaze, you can choose something full of flavour or full of colour. If you’d like to try out different flavours, we currently offer milk chocolate, dark chocolate, chocolate espresso, raspberry lemon and white chocolate. Please note: We cannot change the colour of our flavours. Are you looking for something aesthetically pleasing? Choose our traditional glaze instead. It can be any colour you’d like, so if you have a specific theme in mind, it may be your preference.


Mix and match is welcome. Do you want every word to be the same colour, or a different colour every letter? It’s entirely up to you!


And lastly, choose your sprinkles. We personally feel that sprinkles add a certain je ne sais quoi to the donuts. We offer traditional sprinkles (any colour or rainbow), round sprinkles, or coarse sugars in gold, silver and transparent. We also have gold foil and gold dust if you’re boujee like that.


Step 4: Sit back and wait for your doughnuts

Once you’ve placed your order, you’ll hear back from our team within 24 hours with a confirmation and invoice. Haven’t heard back? Check your spam/junk! Once paid, you’re all set. On the date of your order, the doughnuts will be freshly made and hand-delivered.


We offer the most unique, delicious doughnuts in Toronto that are sure to put a huge smile on your loved one’s face. Consider ordering Letterbox Doughnuts for your next celebration, milestone or just-because. Place your order today.