STEP BY STEP PROCESS
Choose your order date. If the date is greyed out, we are sold out on that day for both pick-up and delivery. You can join our waitlist or select another date.
Select your message, flavours/colours and sprinkles.
Enter the details of where the doughnuts are being delivered. We guarantee delivery by 6 pm on the date of your order.
Submit the form, and we will follow-up by email with an invoice. Your spot is not secured until we have received payment.
We require 48 hours notice leading up to the date of delivery to process refunds.
You're all set! On the day of your order date, we will hand-deliver the doughnuts to you by 6 pm. Please ensure someone is home to receive them!
If you choose the pick-up option, you can come to our location between 1-2pm. We're located at 335 Queen Street West, Toronto, inside Sonder. When you arrive on the main floor, please ask for Letterbox.
Letterbox Doughnuts delivers across the Greater Toronto Area. Deliveries are guaranteed by 6 PM. We can not provide guaranteed delivery times.
Due to COVID-19, we will leave the doughnuts at your front door in a safe place. Please make sure that someone is there to receive the doughnuts. If there is no answer at the address given for a buzzer, we will have to return with the items, as concierge and front desks rarely accept food deliveries. We unfortunately cannot offer refunds after a failed delivery attempt.
Address changes cannot be made less than 48 hours before the order date. All of our donuts are made to order and contain no preservatives. They have a shelf life of one day, so we recommend eating them on the same day of delivery.
Minimum Order (12)
SPECIAL ITEMS & EXTRAS
Marble / Tie-Dye Icing
Gold Foil Topping
Greater Toronto Area
Letterbox Doughnuts delivers to the following areas:
On a case-by-case basis, we can deliver outside of these areas for an additional fee.